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Shipping Policy
Shipping Policy
1. Shipping Fees by Region
China
- Mainland China: Orders over ¥300 enjoy free shipping. For orders under ¥300, a flat shipping fee of ¥10 will be applied.
- Hong Kong, Macau, and Taiwan: A shipping fee of ¥30 is charged for all orders.
Asia (Excluding China)
|
Country/Region
|
Shipping Fee
|
|
South Korea, Japan
|
$8
|
|
Singapore, Malaysia, Thailand
|
$6
|
|
Other Asian countries/regions
|
$10
|
North America
|
Country
|
Shipping Fee
|
|
United States
|
$15
|
|
Canada
|
$18
|
Europe
|
Region
|
Shipping Fee
|
|
Western Europe (e.g., UK, France, Germany)
|
$12
|
|
Eastern Europe
|
$15
|
Oceania
|
Country
|
Shipping Fee
|
|
Australia
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$15
|
|
New Zealand
|
$16
|
Other Regions
For countries not listed above, the shipping fee will be calculated based on the destination and package weight, and you will be notified via email before your order is shipped.
2. Shipping Time by Region
China
- Mainland China:
- Express delivery: 1 - 3 business days for most major cities; 3 - 5 business days for remote areas.
- Standard delivery: 3 - 7 business days.
- Hong Kong, Macau, and Taiwan: 5 - 10 business days
Asia (Excluding China)
- South Korea, Japan: 3 - 7 business days
- Singapore, Malaysia, Thailand: 5 - 10 business days
- Other Asian countries/regions: 7 - 12 business days
North America
- United States: 7 - 15 business days
- Canada: 8 - 18 business days
Europe
- Western Europe: 7 - 12 business days
- Eastern Europe: 10 - 15 business days
Oceania
- Australia: 8 - 15 business days
- New Zealand: 10 - 18 business days
Other Regions
Shipping time for other regions typically ranges from 10 - 20 business days, but may vary depending on the specific destination and local customs clearance procedures.
3. Order Processing
Orders are usually processed within 1 - 2 business days after payment is confirmed. However, during peak seasons (such as holidays or promotional periods), processing times may be extended to 3 - 5 business days. Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number, which you can use to monitor the delivery progress of your package on the relevant shipping carrier's website.
4. Customs and Duties
Customers are responsible for any customs duties, taxes, or other charges imposed by their local customs authorities upon import. These fees are typically calculated based on the value, weight, and nature of the goods and are not included in the shipping fee or the product price. We recommend checking with your local customs office in advance to understand potential additional costs.
If you have any questions regarding our shipping policy, please contact our customer service team at service@zakisar.com.
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