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Payment Method
Payment Method
1. Accepted Payment Methods
At Zakisar, we offer a variety of convenient and secure payment options to meet your needs:
- Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Simply enter your card details at checkout, and our secure payment gateway will process your transaction.
- PayPal: If you prefer using PayPal, you can link your PayPal account to complete the payment. PayPal provides an additional layer of security and allows you to pay using your PayPal balance, bank account, or credit/debit card linked to your PayPal account.
- Alipay: For customers in China and other supported regions, Alipay is available as a payment option. It enables quick and easy payments directly from your Alipay wallet.
2. Supported Currencies
We currently support the following currencies for transactions:
- Chinese Yuan (CNY): The default currency for customers in Mainland China.
- US Dollar (USD): Available for customers in most international regions.
- Euro (EUR): Offered for customers in European countries.
During the checkout process, the website will automatically detect your location and display the available currency options. You can also manually select your preferred currency if multiple options are available.
3. Payment Policy
- Payment Authorization: When you place an order, we will authorize the payment amount on your chosen payment method. For credit and debit card payments, the authorization holds the funds until the order is shipped. Once the order is dispatched, the funds will be fully charged.
- Pre - authorization for Custom Orders: For customized or personalized items, a pre - authorization may be required to secure the order. The pre - authorization amount will be deducted from your available credit or account balance until the item is ready for shipping.
- Payment for International Orders: For international orders, additional fees such as customs duties, taxes, and import charges may apply. These fees are the responsibility of the customer and are not included in the product price or shipping cost. You will be notified of any such additional charges by the relevant customs authorities or shipping carrier.
4. Payment Security
We take the security of your payment information very seriously and implement several measures to ensure a safe and secure payment experience:
- Secure Socket Layer (SSL) Encryption: All payment transactions on our website are protected by SSL encryption technology. This encrypts the data transmitted between your browser and our server, preventing unauthorized access to your payment details.
- Payment Gateway Protection: We use trusted and reputable payment gateways that comply with industry - standard security protocols. These gateways are PCI DSS (Payment Card Industry Data Security Standard) compliant, ensuring the secure handling of your credit card and other payment information.
- Fraud Monitoring: Our payment system is equipped with advanced fraud monitoring tools that detect and prevent suspicious transactions. If a transaction is flagged as potentially fraudulent, we may contact you to verify the details before proceeding with the payment.
5. Frequently Asked Questions (FAQs)
5.1 What should I do if my payment fails?
If your payment fails, first check your payment method details to ensure they are correct. Make sure you have sufficient funds or credit available. If the problem persists, try using an alternative payment method. If you continue to experience issues, please contact our customer service team at service@zakisar.com for assistance.
5.2 How long does it take for the payment to be processed?
For most payment methods, the payment is processed immediately at the time of checkout. However, it may take 1 - 3 business days for the transaction to appear on your bank or credit card statement, depending on your financial institution.
5.3 Can I change my payment method after placing an order?
Once an order has been placed, it is generally not possible to change the payment method. If you need to make a change, please contact our customer service team as soon as possible at service@zakisar.com. We will do our best to assist you, but we cannot guarantee that the change can be made.
5.4 Are there any additional fees for using certain payment methods?
We do not charge any additional fees for using the available payment methods. However, your financial institution or payment service provider may impose their own fees, such as foreign transaction fees for international payments. Please check with your bank or payment provider for more information.
If you have any other questions or concerns regarding our payment methods, please feel free to contact our customer service team at service@zakisar.com. We are here to help you have a smooth and secure shopping experience.
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